Nine care?
Ninth Care Trading Establishment is a Saudi commercial facility specializing in importing and selling consumer products, daily care and beauty products
Are the products licensed by the Food and Drug Administration?
Everything listed on the platform is a product that has been registered with the Food and Drug Administration, and many of them are imported specifically for Nine Care, the Ninth Care Trading Corporation.
What is the order method?
The customer can register in the store and order directly, and when there is any difficulty, the customer can send pictures of the orders to customer service to register the order through customer service.
Available payment methods?
We made sure to provide all available payment methods: Mada and Visa cards, as well as bank transfer
When is the bank transfer done?
It is supposed to be completed within an hour of registering the order for the customer, and Enayati reserves the right to cancel the order because the quantity is not reserved for another customer
What are the cases of order cancellation?
In certain cases, the work team may cancel the order in accordance with the incoming orders policy, for example (orders that included incorrect pricing) or a quantity that has sold out, and the customer reserves the right to recover the order amount within 24 hours of registering the order.
Packaging and shipping
1 - Nine Care has provided all available shipping methods from SMSA - Aramex - Red Box Lockers, and the customer must choose the most appropriate according to his geographical location.
2- We are committed to packaging all orders and delivering them to the shipping company within 6 working hours on the same day of the order
3- The role of the Nine Care team in all orders is limited to providing the customer with the shipment tracking number, and the customer can follow the shipment through the shipping company’s website.
4- In cases of shipment delays, Nine Care has no authority or scheduling authority regarding the logistical work of shipping companies, and the customer can contact the shipping company directly to inquire about the shipment.